General
Usage
Security
Payment
Your data is safe with us. Through regular security updates and a modern server infrastructure, we do everything necessary to manage your information securely. Daily backups and redundant data storage offer you maximum security.
CentralPlanner is fully GDPR compliant and complies with German data protection. We operate our servers for storing your reservations in modern data centers in Germany. In addition, we work with external experts to ensure ongoing data protection compliance.
No, as CentralPlanner is a purely web-based reservation book, you do not need any installation, but access the same data in real time from any Internet-enabled device. This means that all data entered in the restaurant can be viewed at the same time from the computer at home or in the office.
Yes, CentralPlanner has room and table plans in tabular form, but not graphically or from a bird's eye view of the room.
CentralPlanner is probably not the best tool for this, but feel free to contact us and we will find out together if we can support your use case.
To integrate the reservation form into your website, you can create an online form in CentralPlanner with just a few clicks. You will then receive a few lines of source code, which you can include on your website. For the Facebook integration you only have to follow a link and the reservation form becomes a part of your Facebook page.
Yes, of course, if you only want to use the reservation book internally, this is also possible. Without your approval, no tables will be made available online anyway. Optionally, you can offer any number of tables online for reservation, i.e. all, only selected or none at all. We recommend to offer about one third of the tables online for reservation in the beginning and then adjust that according to your needs and experience.
With CentralPlanner there are no long contract periods, you can cancel at any time at the end of the month. We want you to use our software with conviction, not because of long gag contracts.
Of course! CentralPlanner runs on all mobile and stationary devices. Be it a smartphone, a tablet, notebook or a classic PC. All you need is an Internet connection and a browser. Our reservation system also works with tablet computers such as the iPad and on your smartphone.
No, CentralPlanner is completely self-explanatory. After a short phase of testing you will be able to understand and use all possibilities and functions. Your staff will also be able to use the digital reservation book very quickly. Anything else would not be practicable in the gastronomy from our point of view.
Currently you can choose between German and English language. You can change the language at any time in your settings.
To integrate the reservation form into your website, you can create an online form in CentralPlanner with a few clicks. Afterwards you will get a few lines of source code, which you can then embed on your website.
Yes, our CentralPlanner app is available for free for iOS and Android devices such as smartphones and tablets. You can download the app from the AppStore or Playstore.
Yes, this is possible with our multi account feature.
At the end of the 30 days you can decide whether you want to continue using CentralPlanner or not. If you want to use CentralPlanner, enter your payment data and you can continue without interruption. For only 14,90 Euro you get an unlimited reservation contingent.
First you can test all packages (Basic or Premium) for 30 days without obligation, then you decide whether you want to continue using CentralPlanner. However, you can switch between the packages (no matter if to a larger or smaller package) at any time later.
No, of course all data already entered will be retained. You can continue working without any data loss.
