The reservation view shows your bookings at a glance
With CentralPlanner your guests can place reservations online
With our software you can use guest data in the long-term
CentralPlanner is not only a digital version of the traditional reservation book made out of paper, but it offers more far-reaching possibilities. Clearly laid-out, you can store all information about a reservation, e.g. the contact details, room and table. In addition, information that make it easier to welcome the guests warmly can be added. Is a high chair needed for a child? Is your guest vegetarian? Information that can increase the well-being of your guest tend to get lost in case you write them down on paper. This does not happen with our digital gastronomy software. The knowledge about preferences of your guests is always available for the gastronome and the service staff.
Things have to get done fast within the gastronomy and there is no time for complicated software. Our reservation system is therefore deliberately designed to be easy and intuitive. Forget long training periods, forget long instructions. Still, entering a reservation takes time, so why don't you leave booking to your guests? They can see online when a table is available for the desired amount of people and can reserve at any time, from anywhere. Without having to place a phone call. This saves you and your guests time and unnecessary frustration. Especially if your guest wants to place a reservation outside of the opening hours, but for the same evening
CentralPlanner does not only manage reservations at your restaurant, it also creates a whole new sales channel. While your guests register online, you can offer them the possibilities of sending offers via e-mail. You have steak weeks or a special Christmas offer? Don't wait until your guests are at your restaurant, you can reach out to them beforehand! A sales channel that is underestimated by many gastronomes
For restaurateurs, reservations build the baseline for many daily routines. Be it planning staff, purchasing food and beverages and many more. With a number of reservations, each day can be planned and foreseen much better. Our reservations software smoothly integrates into your day and daily routines. As CentralPlanner is a cloud software, you and your staff may access all reservations data from any device such as iPads, iPhone or regular computers. That makes it easy for you to accept and enter new reservations, no matter where you're when the reservation comes in. You may store all relevant data and immediately confirm a reservation request to you guest. In the end CentralPlanner helps you keep organized and on top of the reservations of one particular day. No more outdated reservations, no more coffee on top of the guests name. CentralPlanner purely helps managing reservations.
Do you plan your tables each day by allocating guests to single tables? CentralPlanner helps you to automate this step, by simply proposing an available table right when you're accepting or entering the reservation. You might set up a priority among your tables and CentralPlanner will automatically suggest the available table with the highest priority where you can host the number of guests behind the reservation. You see, managing reservations with CentralPlanner is not only about a list of reservations but also about saving valuable time and hence money.
Doing business, one key aspect is good contact management. Therefore CentralPlanner stores the person behind each reservation for future reference and in order to directly recognize regular guests. Having a complete register of all your prior guests is then used to propose existing contacts when entering a reservation. The more regular guests you facilitate, the more time you will save when accepting reservations because CentralPlanner helps you to quickly recognize those regular guests while entering an reservation. Furthermore our reservationsbook encourages you to collect valuable information about any of you guests, so you may use these information during the next visit.
You know how hard it is to win new customers. It's much easier to work with a huge number of regular, recurring customers after you won and convinced them. By using CentralPlanner it gets way easier to build long-lasting relationships with your customers and that's one of the most important aspects in gastronomy.
Guess what - as CentralPlanner is an online service anyway, taking online reservations is just like a breeze. You may integrate the CentralPlanner form directly into your web- or Facebook page and your customers reservations will automatically be added to your reservationsbook. When using our premium plan, CentralPlanner knows your utilisation at every given point in time. So we always know when you can accept additional reservations without bothering you. By offering online reservations you kill two birds with one stone - first, your guests may book their place at any time of day. Second, you and your team doesn't have to pick up the phone or reply to emails but have more time for your guests as loads of reservations get accepted automatically.