The reservation system shows your reservations sorted by day
CentralPlanner accepts online reservations
Use existing knowledge to make your guests happy
CentralPlanner does not only replace the traditional reservation book made of paper, but it is also more flexible than it's predecessor. It is well-arranged for you to store all the important details of a reservation. Furthermore, your guests can book reservations without calling you. Thanks to this feature tables can be booked independently from time and place. Most importantly, however, information do not get lost with every new book like it used to be. Serve your guests regarding to the preferences you still know from their last reservation or send them suitable offers via e-mail. All this is possible with the reservation system CentralPlanner.
CentralPlanner does not need installation, updates or security backups. Since it is a Software as a Service (SaaS) reservation system you do not need anything but a web-enabled end device and online access. It does not matter if you prefer using CentralPlanner on your Windows computer, on your Mac or on your smartphone. Your data is safe and protected in a computing centre in the South of Germany. We take care of updates and security backups – you only have to take care of your guests.
For restaurateurs, reservations build the baseline for many daily routines. Be it planning staff, purchasing food and beverages and many more. With a number of reservations, each day can be planned and foreseen much better. Our reservations software smoothly integrates into your day and daily routines. As CentralPlanner is a cloud software, you and your staff may access all reservations data from any device such as iPads, iPhone or regular computers. That makes it easy for you to accept and enter new reservations, no matter where you're when the reservation comes in. You may store all relevant data and immediately confirm a reservation request to you guest. In the end CentralPlanner helps you keep organized and on top of the reservations of one particular day. No more outdated reservations, no more coffee on top of the guests name. CentralPlanner purely helps managing reservations.
Do you plan your tables each day by allocating guests to single tables? CentralPlanner helps you to automate this step, by simply proposing an available table right when you're accepting or entering the reservation. You might set up a priority among your tables and CentralPlanner will automatically suggest the available table with the highest priority where you can host the number of guests behind the reservation. You see, managing reservations with CentralPlanner is not only about a list of reservations but also about saving valuable time and hence money.
Doing business, one key aspect is good contact management. Therefore CentralPlanner stores the person behind each reservation for future reference and in order to directly recognize regular guests. Having a complete register of all your prior guests is then used to propose existing contacts when entering a reservation. The more regular guests you facilitate, the more time you will save when accepting reservations because CentralPlanner helps you to quickly recognize those regular guests while entering an reservation. Furthermore our reservationsbook encourages you to collect valuable information about any of you guests, so you may use these information during the next visit.
You know how hard it is to win new customers. It's much easier to work with a huge number of regular, recurring customers after you won and convinced them. By using CentralPlanner it gets way easier to build long-lasting relationships with your customers and that's one of the most important aspects in gastronomy.
Guess what - as CentralPlanner is an online service anyway, taking online reservations is just like a breeze. You may integrate the CentralPlanner form directly into your web- or Facebook page and your customers reservations will automatically be added to your reservationsbook. When using our premium plan, CentralPlanner knows your utilisation at every given point in time. So we always know when you can accept additional reservations without bothering you. By offering online reservations you kill two birds with one stone - first, your guests may book their place at any time of day. Second, you and your team doesn't have to pick up the phone or reply to emails but have more time for your guests as loads of reservations get accepted automatically.